Shipping is FREE on all orders within Canada and the USA. For all international orders there is a $20.00 shipping fee. All orders are shipped from Burnaby, B.C. Canada.
Shipments made within Canada will have full insurance and tracking. All Canadian orders will be shipped via Canada Post Xpresspost option. Once shipped please allow 1-5 business days depending on where you live.
Packages being shipped to the USA will be shipped via Canada Post Tracked Packet option, which includes tracking and up to $100.00 insurance. Once shipped please allow up to 8 days shipping within the USA.
International orders will be shipped using Canada Post International Parcel-Surface option, which includes tracking and up to $100.00 insurance. Once shipped please allow 2-3 weeks for shipping.
On all orders additional insurance and faster service can be provided at an added cost to the purchaser. This cost will vary widely depending on your residential location.
Due to the creation process items may not be immediately ready for shipping. Our goal is to ship items within 2 weeks unless otherwise advised. Please email firstname.lastname@example.org prior to purchase if you would like an estimated shipping date. For all custom orders, an estimated completion date will be provided during the consultation process.
Jessica Jansen Designs is not responsible for any lost, stolen or damaged packages in the mail.
Please make sure your address and information is 100% correct as Jessica Jansen Designs is not responsible for any mistakes made by the purchaser.